If you have got your Free Fire account banned, you will be greeted with a message ‘Your account has been suspended’ when you attempt to play the game. If that’s the case with you then you will need to follow a few simple steps to unban your FF account. Without any further ado, let’s get started:
How To Unban Free Fire Account?
Before we explain the process of getting your Free Fire account unbanned, let me tell you that this process will only work for players whose account got banned for unusual reasons. Yes, if your account got banned for using hacks or mod version of the game then you would not get your Free Fire account back event by following the steps mentioned below.
Method 1:
Here are steps to unban your Free Fire account:
Visit the official Garena customer support page on your Mobile or PC. You can visit the page by clicking on this link as well. Once you are on the support page, you will see multiple options — Email US, Ticket Record, and Free Fire Support.
Click on the ‘Email Us Now’ option and describe the issue in detail. Once done, you will have to wait for a week for their reply. If they don’t find anything suspicious on your account, they will unban your Free Fire account. That’s it.
Method 2:
To unban FF account, follow the given steps:
Visit the official Garena support page by clicking on this link. Once you are on the page, log into the site by using your Free Fire account. Click on the ‘Submit a Request‘. There, you will have to select either Free Fire or Free Fire Max. Once selected, more options will appear on the screen. Now, you will have to select ‘Game Concerns’ in the Type of Request and fill in other details. Once done, click on the ‘Submit’ button. That’s it.
Note: We may have mentioned a couple of methods to unban the Free Fire account but none of them guarantees that your account will be unbanned. If you are clean and did not indulge in any illegal activity then your account will surely be unbanned.